Staff

Heather Staples, Consultant

Heather Staples serves as an independent consultant for the New Hampshire Institute for Health Policy and Practice and NH Citizens Health Initiative and to health care and technology industries. She additionally serves as an adjunct faculty member for the New England College Graduate School.

Heather has more than 20 years experience in healthcare, spanning independent physician practices, health insurance companies and software development firms. Most recently, Heather served as Vice President of Product Development, Delivery and Engineering for Choicelinx Corporation, a CIGNA Health Care subsidiary. During her tenure at Choicelinx, Heather was responsible for driving product and technology strategy, and spearheading the development of employee benefit and wellness designs and supportive actuarial models.

Previous to her work with Choicelinx, Heather served as a Project Director at Healthsource NH and CIGNA Health Care, leading projects on product delivery, health cost escalation, operations consolidation, data warehousing, data analytics and financial reporting. She additionally managed Healthsource’s physician practices asset and led a physician board responsible for reimbursement and operational oversight.

Heather holds a Masters in Business Administration from Southern NH University, teaches Strategic Planning and serves as a thesis advisor for New England College for the Masters Degree Strategic Capstone.